Tuesday, June 15, 2010

Viva la Cake Balls Frequently Asked Questions

I have had a bunch of the same questions so here are answers to all of them in one spot!!

How do I order Viva la Cake Balls? You can order through email at VivalaCakeBalls@aol.com or by phone at 409.256.1251.

How much do they cost? Most all cake balls are $10 a dozen. If you need a custom order please email for pricing.

What flavors do I have to choose from? All the flavors are on the website at www.VivalaCakeBalls.com on the right hand side or you can find them on the fan page under the notes section. All cake balls are dipped in either milk or white chocolate. Multi-colored chocolate is available for $1/dozen more.

How are my cake balls packaged? Unless specifically asked all cake balls come in a white pastry box. The boxes range in size depending on the amount of the order. A pink box is available for ½ dozen sizes for an additional $1 and it comes with a bow.

How do I store my cake balls? If your cake balls make it last past the 1st hour then can sit on the counter for up to 2 days. After that refrigeration is best for up to two weeks. You can store them in the freezer for up to 3 months.

What kind of payments do you take? Cash or local check

After placing an order, how long does it take to it? Most orders have a 24 hour turn around time. The more notice was have, the more likely we are to have all your flavors on hand. If you need your cake balls sooner, just ask!

What are my delivery and pick up options? Delivery is just $5 inside Galveston County unless you order $50 or more then delivery is free. Pick up is available in Dickinson. Just off I-45 and FM 517. Please email for pricing outside Galveston County.

Do you discount for bulk orders? Yes, if you order 10 dozen cake balls or more in one order you get 1 dozen free.

Do you ship? We are not able to ship the cake balls yet but we are able to package them for travel for just $2 more.

Allergies: All cake balls have the possibility of coming in contact with nuts, eggs, wheat, soy, diary, and other popular allergens. Please inform us of any possible allergies so we can make a reasonable effort to accommodate your request.